Order Acceptance

The New IT may require additional qualifying information prior to accepting or processing any order. The New IT reserves the right at any time after receiving your order to accept or decline your order for any reason. If The New IT cancels an order after you have already been billed, The New IT will refund the billed amount.


Cancellation Policy

For class rescheduling and cancellations without penalty, students need to notify The New IT in writing fifteen (15) or more calendar days prior to the scheduled start date of class. Students who cancel their registration at fifteen (15) or more calendar days prior to the scheduled start date of the class have the opportunity to either reschedule the class for a period of six (6) months from the original start date of the class or obtain a refund. No refunds will be issued for cancellations or rescheduling with less than fifteen (15) calendar days notice before the class start date.

Classes may periodically be canceled by The New IT due to lack of attendance. In this instance, students who have already registered for a specific class can either choose to receive a full refund or select an alternate class of the same course to attend. The New IT will attempt to notify customers of cancellations at least fifteen (15) calendar days notice before the class start date.

Substitution of class participants may be made free of charge at any time prior to the scheduled start date by notifying The New IT.

Student enrollments that come from private organizations will be governed by the organization’s master agreement with The New IT.

Questions about Cancellation Policy ➚