Apple Certified Support Professional (ACSP)


Apple Certified Support Professional (ACSP)


The Apple Certified Support Professional (ACSP) certification is for system administrators, help desk professionals, technical coordinators, and systems engineers who manage Mac computers or provide technical support for Mac users. ACSP certification verifies that you understand macOS core functionality and that you can configure key services, perform basic troubleshooting, and support multiple Mac users. Register today and pass the macOS Support Essentials Exam to earn your ACSP certification.


ACSP certification benefits

An ACSP certification is valuable because it differentiates you as a skilled user and support professional for macOS. You’ll have the right to use the Apple Certified Professional logo on your résumé, business cards, and website. This certification gives you a competitive edge in today’s evolving job market. It also enables you to benefit from the power of the Apple brand. After you pass the exam, you’ll receive an email that details how you’ll receive your Apple certificate, along with instructions on how to order a framed version. The email includes LinkedIn, Facebook, and Twitter icons so you can easily share your certification news with your networks on these sites. You’ll also gain access to the Apple Certification Records System where you can update your profile and opt-in to display your certification in the Apple Certified Professionals Registry, review your certification progress, allow employers to verify your certifications, download your certification logo and more.

Passing the macOS Support Essentials Exam is required for earning your ACSP certification.

Exam details

  • The exam is computer-based

  • The exam contains 100 scored technical questions.

  • The exam uses a random pool of multiple-choice and interactive-media questions.

  • You may not access any resources or references during the exam.

  • A passing score is 75%.

Exam preparation
Complete the macOS Support Essentials training course which includes lectures, demonstrations, group discussions, and hands-on lab exercises. Study the macOS Support Essentials training book which is provided during class. Exam is included with class registration. Learn more >

Training Pass eligible — Learn more >